What’s included

• One 1-way HARUKA [E-Ticket]: Kansai Airport → Kyoto
• One Kyoto Railway Museum Admission Ticket

Cancellation policy

• Unused tickets can be fully refunded during the validity.
• Physical tickets can be canceled at JR Ticket Office (Midori-no-madoguchi) after being exchanged, with 10% of the retail price as a handling fee.

Confirmation

• You’ll get confirmation within minutes. If you don’t see any confirmation, reach out to our customer support.

Usage validity

• The voucher is valid for 90 day(s) from the booking confirmation date. It expires at 23:59 the day after the last day

Voucher type

• Present your mobile voucher

Redemption Information

HARUKA [E-Ticket]

Kansai Airport Station

• Location: the “HARUKA e-Ticket Machine” in front of the JR ticket gates
• Opening Hours: 05:30～23:00

Kyoto Railway Museum Admission Ticket

Kyoto Railway Museum Admission Ticket

• Opening Hours: 10:00-17:00 (No Admission after 16:30)
• Address: Kankijicho, Shimogyo Ward, Kyoto, Japan

Additional information

• Please show the QR-code of the ticket at the designated exchanged place or redeem the physical ticket for use.
• Please present the admission ticket to staff when guests re-enter the Kyoto Railway Museum.

Seat Reservation Process

• The reserved seat coupons can be exchanged for one time, and the reserved seats need to be exchanged separately (The reservation is at the green machine or green window)
• When the number of reserved seats is used up or there is no prior redemption of the reserved seat ticket, the ticket can be used to take the free seat directly